Most organisations don’t struggle with compliance activity.
They struggle with recurring issues, limited visibility, and lack of control.

Commercial Property

Challenge: Persistent Legionella issues across multi-tenant office buildings, with limited visibility of system performance.

Approach: Deployment of Legionella Watch to provide real-time water hygiene data and automated alerts across key risk areas.

Outcome:

• 100% issue resolution
• Continuous compliance across sites
• Scalable monitoring across the estate

Result: Moved from reactive issue management to consistent, data-led control.

Educational Facility

Challenge: Managing consistent Legionella compliance across a busy educational environment with varying occupancy patterns, ageing infrastructure, and multiple water usage areas.

Approach: Diagnostics-led Legionella risk assessment including full system review, schematic validation, and assessment of temperature control across teaching spaces, welfare areas, and specialist facilities.

Outcome:

• Inconsistencies in system performance identified
• Improved visibility of low-use and stagnation-prone areas
• Clear prioritised actions for long-term compliance stability

Result: Provided Holgate Academy with a clearer understanding of system behaviour and a structured pathway toward improved operational control.

Healthcare / Medical

Challenge: Existing schematics and historical records no longer accurately reflected the live water system, creating potential blind spots within the compliance process.

Approach: Detailed system inspection combined with schematic correction and risk assessment review to align documentation with actual infrastructure layout.

Outcome:

• Accurate schematics produced for the full water system
• Previously undocumented assets and pipework identified
• Risk assessment and control measures realigned

Result: Created a more reliable compliance foundation and improved long-term visibility of system risk across the facility.

Property Management

Challenge: Manual testing processes and inconsistent water safety practices across a growing property portfolio created gaps in visibility and increased compliance risk.

Approach: Full rollout of Legionella Watch across key sites, replacing manual checks with real-time monitoring and automated reporting.

Outcome:

• Portfolio-wide visibility of system performance
• 60% reduction in compliance-related costs
• Automated, audit-ready reporting

Result:

Shifted from manual, reactive processes to consistent, scalable compliance across the portfolio.

Commercial / Financial

Challenge: A major London banking environment required reliable, real-time Legionella control across a complex, high-risk building.

Approach: LCS partnered with Smart Building Technology Ltd and MultiTech to deploy a LoRa-based monitoring network, delivering continuous system visibility.

Outcome:

• Zero Legionella positives since installation
• Full regulatory compliance maintained
• Enhanced brand protection and operational confidence
  

Result:

Enabled proactive control through continuous monitoring in a high-risk, high-profile environment.

MultiTech

MultiTech are a leading global manufacturer of IoT devices and communication equipment. With a strong emphasis on connectivity, innovation, and scalability, they play a key role in enabling intelligent infrastructure across industries.

What we do with them

Link to Case Study

Public / Community Facility

Challenge: Managing safety for 500+ daily visitors including vulnerable groups.

Solution: Real-time monitoring across kitchens, showers, and community spaces.

Outcome:

• 70% reduction in manual workload
• 24/7 visibility across all key risk areas
• Improved confidence for staff and management

Result:

Replaced reactive checks with continuous oversight, reducing workload while improving safety.

Healthcare / Medical

Challenge: Recurring temperature inconsistencies within a care environment supporting vulnerable residents, alongside increasing pressure on compliance management processes.

Solution: Targeted diagnostics-led assessment focusing on hot water return performance, TMV management, and system balancing throughout resident accommodation and communal facilities.

Outcome:

• Previously unidentified balancing issues highlighted
• Improved temperature stability across key resident areas
• Practical corrective actions prioritised by risk level

Result:

Reduced uncertainty around compliance performance and improved confidence in ongoing resident water safety management.

Social Housing

Challenge: Maintaining consistent Legionella control across a large, distributed housing portfolio with varying system conditions and usage patterns.

Approach: Enterprise-level deployment of Legionella Watch across high-priority buildings, providing centralised monitoring and reporting.

Outcome:

• 1,500+ residents protected
• Significant annual cost savings
• Zero recorded incidents across monitored sites
  

Result:

Delivered estate-wide visibility and consistent compliance across a complex housing portfolio.

Transport / Logistics

Challenge: Managing Legionella compliance across a large operational transport and logistics environment with extensive welfare facilities, washdown areas, and fluctuating building usage patterns.

Approach: Comprehensive Legionella risk assessment and operational review focused on water usage behaviour, stagnation risk, and system complexity across workshop and welfare environments.

Outcome:

• High-risk low-use areas identified and prioritised
• Improved understanding of operational water demand patterns
• Clear recommendations provided to strengthen ongoing control measures
  

Result:

Helped improve visibility across the site’s water systems and supported a more structured approach to Legionella compliance management.

Healthcare / Medical

Challenge: Ensuring healthcare-grade Legionella control across multiple clinical sites, with strict regulatory requirements and high-risk environments.

Approach: Implementation of medical-grade monitoring with integrated reporting to support infection control teams.

Outcome:

• 200+ patients protected daily
• 45% reduction in compliance costs
• Seamless alignment with CQC and HSE standards
  

Result:

Strengthened infection control through continuous monitoring and clear, audit-ready data.

Proof, Not Promises, Real Results

When expertise and real-time data combine, compliance becomes controlled.

15+

Years of

Experience

>650,000

Litres of

Water Saved

35+

Companies

Helped

>42,300

Alerts

Resolved

Trusted by organisations managing complex, high-risk water systems across the UK.

Struggling With Recurring Legionella Issues or Limited Visibility?

Speak with our team about your buildings, your systems, and the level of support you actually need.

or call 01827 259346 to get started today.