About Us

A blue bacteria icon in a white circle with the word lcs below it.

At LCS, we help organisations protect their people, property, and reputation by ensuring water systems remain safe and compliant — without adding to their workload.


We know facilities managers and duty holders are expected to interpret complex temperature reports, spot anomalies, and make compliance decisions — all within limited time and resources. It’s easy to feel overwhelmed. That’s why we’ve developed Legionella Watch: a smarter, data-driven approach that combines live temperature monitoring with expert support, giving you peace of mind and full control.



Over the past seven years, we’ve worked with countless blue-chip companies and public organisations across the UK, helping them achieve higher standards of efficiency, compliance, and safety — while saving valuable time and reducing operational costs.

“Access to live data readings and continuous expert support gives you confidence that your water systems are safe — every day.”

Certifications.

The legionella control association logo shows a hand holding a drop of water.

LCA

We are proud members of the Legionella Control Association, committed to upholding the highest standards in water safety and demonstrating best practices in Legionella risk management and compliance.
All our team members undergo
mandatory safety training and continuous professional development to maintain compliance with current regulations.

The logo for goldman sachs 10,000 small businesses alumni

Goldman Sachs 

We are honoured alumni of the Goldman Sachs 10,000 Small Businesses Programme — an initiative that strengthened our leadership, strategy, and operational excellence. The experience continues to shape how we grow sustainably and support clients across the UK.

Meet the Team

Our people are at the heart of LCS. Each brings a unique blend of technical expertise, field experience, and a commitment to exceptional service.

Founder of LCS and creator of Legionella Watch, Keith has over 15 years of experience in regulation and compliance. His leadership combines deep technical knowledge with a passion for innovation, driving higher safety and efficiency standards for clients nationwide.

Keith Elwell

Managing Director

James Campbell

Associate Director

With over 10 years’ experience in IoT and computer science, James bridges technology and water safety. He transforms complex data into actionable insights, helping clients make informed, cost-effective decisions through smart compliance systems.

Kyle brings 10 years of field experience in Legionella risk assessment and project management. He ensures every client receives clear, actionable reports and guidance tailored to their site’s needs.

Kyle Andrews

Lead Risk Assessor

Andrew Robbins

IoT Engineer

Andrew is responsible for deploying and maintaining smart monitoring systems across the UK. His hands-on approach ensures reliable data, effective performance, and long-term client support.

Why Choose LCS

15+

Years of Experience

>350

Buildings

Fixed

35+

Companies

Helped

>42,300

Alerts

Resolved

We’re not just compliance consultants — we’re partners in your water safety journey.
From first risk assessment to continuous monitoring, we simplify compliance and help you build confidence in your systems.

FAQs

  • How can I identify if my water system has a Legionella problem?

    Our diagnostic service uses a hybrid approach to identify the issues that are causing Legionella to grow in your water system. This method efficiently pinpoints the problem areas, providing a clear path to resolution.

  • How can I understand the implications of the Legionella problem?

    Not necessarily. It's possible that a section of your roof is loose, or that damage occured in one place only. We'll conduct a thorough investigation before suggesting repair options.

  • What should I do once the Legionella problem is identified?

    Our expertise is at your disposal to provide advice on the work that should be undertaken to fix the issue with your water system. We guide you through the necessary steps, ensuring the problem is addressed effectively.

  • How do I know if the problem has been resolved?

    We provide validation through data that any work that has been undertaken was completed successfully. This gives you the assurance that the Legionella issue has been properly addressed.

  • What is the return on investment of your services?

    With our service, you gain a measured return on investment knowing that the Legionella issue has been resolved. Our effective solutions bring long-term benefits, saving you future costs of dealing with recurring issues.

  • How can I be sure that my water system is healthy after your service?

    You can have peace of mind knowing that we have returned your water system to a status of being healthy from data. The sensors can become a permanent feature of your Legionella Control scheme and considered to be Legionella Risk Assessment 2.0. Our thorough approach ensures that your system is free from Legionella bacteria.

  • How will this service improve my understanding of water systems management?

    Our service provides an enhanced understanding of the water systems you are responsible for managing. With our guidance, you'll be better equipped to maintain a healthy water system in the future.

  • What sets your service apart from other Legionella diagnostic services?

    We believe in a comprehensive approach to Legionella diagnostics. Our hybrid method, coupled with our expert advice and visual data, ensures you get a full understanding of the issue and its resolution.

  • Are your services suitable for large-scale water systems?

    Absolutely. Whether you're a Facilities Manager, Commercial Landlord or a Housing Association, we are equipped to handle water systems of all sizes. In fact, the larger your water system, the more beneficial it is to control by sensors.

  • How do I start with your service?

    Getting started with our Legionella diagnostic services is easy. Simply reach out to us, and we'll guide you through the process, ensuring your water systems are healthy and Legionella-free.

  • How can I ensure that my company is responsible for Legionella control?

    Our service contributes to the overall responsibility for your company. By ensuring your water systems are performing correctly, it ensures you are free of Legionella, and demonstrates a commitment to health and safety. This will enhance your company's reputation and could potentially save you from costly health and safety violations.

  • How does your service impact the environment?

    We understand the importance of minimising carbon footprint. Our services actually help reduce carbon emissions by taking vehicles off the road. This means you can maintain a safe and healthy environment while also contributing to a greener planet.

  • What makes your company credible?

    Our credibility comes from our expertise in Legionella control, our efficient automated processes, and our commitment to environmental sustainability. We abide by strict health and safety standards and use up-to-date technology to provide the best service possible.

  • What is the benefit of an automated Legionella control process?

    An automated process ensures that your water systems are continually monitored and maintained. Those that have a large building portfolio can manage all the risks on a single platform through automation. This reduces the risk of Legionella contamination and minimises disruption to your staff and occupants.

  • Are your sensors only installed to identify the cause of Legionella problems?

    We term this service as our Diagnostics Package, which is a temporary deployment. We have a Compliance Package which is sensors installed for a minimum 3-year term at competitive rates.

Trusted by leading organisations across the UK.

Blue Cross logo BSW Timber logo Carewise Homes logo Clinigen logo Colmore Gaskill Estate Management logo Euro Car Parts logo Ford & Slater logo Great Places Housing Group logo HelloFresh logo Holgate logo Hucknall Sixth Form Centre logo Investcorp logo Joseph Gas Engineers logo Laurel House Surgery logo LegionellaDossier logo Manchester City crest Miller Freeman logo Oakfield Community logo Sibson Mill Properties logo sk:n logo Stonewater logo Tackle Tidy logo The Grove Residential Home logo Ulster Weavers logo Wavertree House logo Workspace Group logo

What You Can Expect

Richard Thornett - Lead Engineer - BSW Southampton

“It is like having an engineer 24/7 with their hand on the plant”

James Shaw - Director - Miller Freeman - Nottingham

"The real time data allowed us to make several minor adjustments and changes to achieve satisfactory temperatures throughout the property that would not normally be picked up."

Brendon Moylan - Property Manager - Oakfield Community

“It gives us a good hold on monitoring the whole system”

Andy - Director - Tackle Tidy - Redditch

“I can sleep at night knowing that I'm not putting us in any kind of danger”

Ready to Simplify Your Legionella Compliance?

Speak with our experts today to see how Legionella Watch can transform the way you manage water safety and compliance

or call 01827 259346 to get started today.