About Us
At LCS, we know that you want to be confident that the water systems you manage and are responsible for are continually safe. In order to do that, you currently need the time each month to process monthly temperature reports and analyse data to determine if there are issues from a single temperature taken.
The problem is you have limited time and expertise to be able to make this judgement, which makes you feel overwhelmed. Leaving your building and business reputation vulnerable to a Legionella incident. We believe that access to live data readings and our expert support services is a perfect balance to save you time, whilst achieving higher health and safety standards.
We understand, the current economic climate dictates an urgency for improvements in efficiency and automation, with a tangible ROI. Which is why over the last 7 years, we've developed a cost effective and robust Legionella control method 'Legionella Watch', which is used by countless blue chip companies to enhance their Legionella compliance strategies and ensure water safety.
You too can have access to live data readings and our expert support network, who are monitoring your systems continually, alerting you to any change in conditions that could lead to a Legionella incident or heating system breakdown.
Certifications.
LCA
We are proud member of the Legionella Control Association, committed to upholding the highest standards in water safety and demonstrating best practices in legionella risk management and compliance.
Every member of our team completes mandatory training to ensure their safety at all times. We follow current safety standards and undergo rigorous and regular training.
Goldman Sachs
We are proud to be a Goldman Sachs 10,000 Small Businesses alumnus - a transformative experience that sharpened our strategic thinking, expanded our network, and equipped LCS with the tools to accelerate business growth and leadership. Continued access to similar size businesses is key to our strategic plans.
Your Team
Meet the team below, We are all here to ensure the service provided is exactly what you need.
Keith Elwell, founder and managing director of Legionella Watch, has over 15 years of experience in regulation and compliance, with a focus on Legionella control. He brings deep expertise and a passion for sharing knowledge, always going above and beyond to support clients. Keith is a dedicated leader and a key asset to LCS.
Keith Elwell
Managing Director
James Campbell
Associate Director
James Campbell, our Technical Associate Director, has over 10 years of experience in IoT and computer science. With a strong background in engineering and software development, he understands technology deployment inside out. James works closely with our data team to turn complex data into clear, actionable insights that help clients make informed, cost-effective decisions.
Kirsty Sparrow, our Head of HR, brings extensive experience in people management and organisational development. She leads all HR functions, from recruitment to employee wellbeing, ensuring a positive and productive workplace. Kirsty supports both staff and leadership, fostering a strong team culture and helping drive the company’s growth through its people.
Kirsty Sparrow
Head of Human Resources
Kyle Andrews, our Account Manager and Senior Risk Assessor, has over 8 years of experience in Legionella risk assessment. He manages projects and works closely with clients to ensure their needs are met. Kyle also reviews monthly report data, highlights any issues, and provides clear action points to help minimise Legionella risk on-site.
Kyle Andrews
Lead Risk Assessor
Andrew Robbins
IoT Engineer
Andrew Robbins, our IoT Engineer, plays a key role in deploying and maintaining our smart monitoring systems. With hands-on expertise in IoT technology, he ensures smooth installations, system performance, and ongoing support. Andrew works closely with clients on-site, helping to deliver reliable data and effective solutions tailored to their needs.
Chloe D'Albert
Office Manager
Chloe D'Albert, our Office Manager, is the backbone of daily operations at LCS. She ensures everything runs smoothly behind the scenes, from coordinating schedules to supporting the team and clients. Chloe’s organisation, attention to detail, and friendly approach help keep the business efficient and our service levels high.
Imogen Brookes
Lead Administrator
Imogen Brookes, our Lead Administrator, is central to the smooth running of our administrative processes. She manages key documentation, supports team coordination, and ensures client communications are handled efficiently. Imogen’s organisation and dedication help keep operations on track and clients well-supported.
Why choose us
20+
Years of Experience
>4,700
Buildings Fixed
50+
Companies Helped
>37,200
Alerts Resolved
FAQs
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How can I identify if my water system has a Legionella problem?
Our diagnostic service uses a hybrid approach to identify the issues that are causing Legionella to grow in your water system. This method efficiently pinpoints the problem areas, providing a clear path to resolution.
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How can I understand the implications of the Legionella problem?
Not necessarily. It's possible that a section of your roof is loose, or that damage occured in one place only. We'll conduct a thorough investigation before suggesting repair options.
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What should I do once the Legionella problem is identified?
Our expertise is at your disposal to provide advice on the work that should be undertaken to fix the issue with your water system. We guide you through the necessary steps, ensuring the problem is addressed effectively.
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How do I know if the problem has been resolved?
We provide validation through data that any work that has been undertaken was completed successfully. This gives you the assurance that the Legionella issue has been properly addressed.
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What is the return on investment of your services?
With our service, you gain a measured return on investment knowing that the Legionella issue has been resolved. Our effective solutions bring long-term benefits, saving you future costs of dealing with recurring issues.
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How can I be sure that my water system is healthy after your service?
You can have peace of mind knowing that we have returned your water system to a status of being healthy from data. The sensors can become a permanent feature of your Legionella Control scheme and considered to be Legionella Risk Assessment 2.0. Our thorough approach ensures that your system is free from Legionella bacteria.
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How will this service improve my understanding of water systems management?
Our service provides an enhanced understanding of the water systems you are responsible for managing. With our guidance, you'll be better equipped to maintain a healthy water system in the future.
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What sets your service apart from other Legionella diagnostic services?
We believe in a comprehensive approach to Legionella diagnostics. Our hybrid method, coupled with our expert advice and visual data, ensures you get a full understanding of the issue and its resolution.
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Are your services suitable for large-scale water systems?
Absolutely. Whether you're a Facilities Manager, Commercial Landlord or a Housing Association, we are equipped to handle water systems of all sizes. In fact, the larger your water system, the more beneficial it is to control by sensors.
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How do I start with your service?
Getting started with our Legionella diagnostic services is easy. Simply reach out to us, and we'll guide you through the process, ensuring your water systems are healthy and Legionella-free.
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How can I ensure that my company is responsible for Legionella control?
Our service contributes to the overall responsibility for your company. By ensuring your water systems are performing correctly, it ensures you are free of Legionella, and demonstrates a commitment to health and safety. This will enhance your company's reputation and could potentially save you from costly health and safety violations.
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How does your service impact the environment?
We understand the importance of minimising carbon footprint. Our services actually help reduce carbon emissions by taking vehicles off the road. This means you can maintain a safe and healthy environment while also contributing to a greener planet.
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What makes your company credible?
Our credibility comes from our expertise in Legionella control, our efficient automated processes, and our commitment to environmental sustainability. We abide by strict health and safety standards and use up-to-date technology to provide the best service possible.
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What is the benefit of an automated Legionella control process?
An automated process ensures that your water systems are continually monitored and maintained. Those that have a large building portfolio can manage all the risks on a single platform through automation. This reduces the risk of Legionella contamination and minimises disruption to your staff and occupants.
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Are your sensors only installed to identify the cause of Legionella problems?
We term this service as our Diagnostics Package, which is a temporary deployment. We have a Compliance Package which is sensors installed for a minimum 3-year term at competitive rates.
What People Say About Us
Richard Thornett - Lead Engineer - BSW Southampton
“It is like having an engineer 24/7 with their hand on the plant”
James Shaw - Director - Miller Freeman - Nottingham
"The real time data allowed us to make several minor adjustments and changes to achieve satisfactory temperatures throughout the property that would not normally be picked up."
Brendon Moylan - Property Manager - Oakfield Community
“It gives us a good hold on monitoring the whole system”
Andy - Director - Tackle Tidy - Redditch
“I can sleep at night knowing that I'm not putting us in any kind of danger”
