Services > Consultation
Consultation is one of the most important services we provide to our clients, it provides peace of mind that there is assistance to solve any issue or potential issue that may arise. Every client who has a Water Management Contract with LCS is assigned an Account Manager in accordance with our Service Guarantees.
From time to time, an event may occur or a Legionella story hit the headlines, which sometimes causes consideration to review internally procedures or methods of control. LCS are available to all clients, many of whom regularly contact their dedicated Account Manager to discuss subjects like these:
- Updates to HSG 274/ACOP L8.
- Press Releases.
- New Technology.
- Potential causes/solutions for case studies.
- An inspection from CQC/HSE.
- Warning Letters.
- Comments that they have heard.
- Invoice/Account Queries.